Effective Date: 27 August 2025
This Privacy Policy (“Policy”) sets out the manner in which IPLIX Media LLP, (“Company”, “we”, “us”, or “our”), collects, uses, stores, discloses, processes, and protects Personal Data and Sensitive Personal Data or Information (SPDI) of users, clients, vendors, partners, employees, website visitors, and any other data subjects (“you”, “your”) in accordance with the applicable laws of India including but not limited to the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023, and any other statutory instruments or notifications issued thereunder.
By accessing our website, engaging with our services, or otherwise providing us with your Personal Data, you expressly consent to the collection, storage, processing, use, transfer, and disclosure of your Personal Data in accordance with this Policy.
1. Definitions
For the purposes of this Policy:
- “Personal Data” means any data about an individual who is identifiable by or in relation to such data, either directly or indirectly, as defined under the Digital Personal Data Protection Act, 2023.
- “Sensitive Personal Data or Information” (SPDI) includes, without limitation, passwords, financial information such as bank account, credit card, debit card or other payment instrument details, health information, biometric data, sexual orientation, medical records and history, as recognized under the IT Rules, 2011.
- “Data Fiduciary” means any person who alone or in conjunction with other persons determines the purpose and means of processing Personal Data, as per the DPDP Act, 2023.
- “Data Principal” means the individual to whom the Personal Data relates.
- “Processing” means the whole or partial operation performed on data, including collection, recording, storage, adaptation, alteration, retrieval, usage, alignment, combination, disclosure, dissemination, erasure, or destruction.
2. Applicability
This Policy applies to:
- Users of our website and digital platforms.
- Clients and prospective clients availing our digital marketing and allied services.
- Vendors, partners, contractors, consultants engaged by us.
- Employees, interns, and associates.
- Any individual whose Personal Data is lawfully collected by us.
3. Collection of Personal Data
We may collect the following categories of Personal Data:
- Identity Information: Full name, gender, date of birth, nationality, government-issued identification numbers (such as PAN, Aadhaar, Passport).
- Contact Information: Address, email, mobile/telephone number, social media handles.
- Professional Information: Company name, designation, industry, business details.
- Technical Data: IP address, cookies, device identifiers, geolocation data, browser type, operating system, log data.
- Marketing & Communications Data: Your preferences in receiving marketing communications from us, survey responses, feedback.
- Sensitive Personal Data or Information (SPDI): Passwords, financial details, health details (if provided for campaigns), biometric data (if collected), any information categorized as SPDI under Indian law.
4. Use of Personal Data
We process your Personal Data lawfully and fairly, for the following purposes:
- To provide, operate, and improve our digital marketing and related services.
- To perform contractual obligations under service agreements.
- To communicate with you, respond to queries, provide support, and send updates.
- To personalize marketing campaigns and advertisements.
- To analyze website traffic, user behaviour, and service usage.
- To comply with legal and regulatory obligations.
- To detect, prevent, and address fraud, abuse, or security incidents.
- For internal record keeping, audits, and compliance checks.
- For recruitment and HR purposes, if you apply for a position with us.
We shall not process your Personal Data for purposes other than those specified herein unless we obtain your explicit consent, or unless permitted under applicable law.
5. Disclosure and Transfer of Personal Data
We may disclose or transfer Personal Data:
- To our affiliates, subsidiaries, and group companies, for legitimate business purposes.
- To vendors, service providers, consultants, and contractors engaged by us.
- To regulators, law enforcement agencies, or governmental authorities, where required under applicable law.
- To potential investors, acquirers, or other parties in connection with mergers, acquisitions, or restructuring.
- To third-party marketing platforms, strictly in compliance with consent obtained.
Cross-Border Transfer: Where we transfer data outside India, such transfer shall be carried out in compliance with the DPDP Act, 2023 and any rules framed thereunder, ensuring adequate protection comparable to Indian law.
6. Data Retention
We retain Personal Data for as long as necessary for the purposes for which it was collected, or as mandated under law, including taxation, dispute resolution, and regulatory requirements. Once retention is no longer required, we shall securely delete, anonymize, or archive the data.
7. Rights of Data Principals
As per applicable law, including the DPDP Act, 2023, you have the following rights:
- Right to Access: To know whether your Personal Data is being processed, and to seek a summary of such data.
- Right to Correction: To have inaccurate or incomplete data corrected.
- Right to Erasure: To request deletion of your Personal Data, subject to legal and contractual limitations.
- Right to Nominate: To nominate another individual to exercise your rights in case of death or incapacity.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw the same at any time.
- Right to Grievance Redressal: To file complaints regarding data misuse or unauthorized processing.
You may withdraw your consent at any time by writing to us at legal@iplix.in. Withdrawal will not affect data processed prior to your request.
8. Security Practices
We implement reasonable security practices and procedures in accordance with the IT Act, 2000 and the IT Rules, 2011, including but not limited to:
- Encryption of data in transit and at rest.
- Role-based access controls.
- Regular audits and vulnerability assessments.
- Firewalls, anti-malware, and intrusion detection systems.
- Employee training on data security.
9. Cookies and Tracking Technologies
We use cookies, tags, pixels, and similar technologies for purposes including analytics, user experience enhancement, targeted advertising, and security. You may disable cookies through your browser settings, but certain website features may not function properly.
10. Children’s Data
Our services are not directed towards individuals under the age of 18 years. We do not knowingly collect Personal Data of minors. If it comes to our knowledge that we have inadvertently collected data of a minor, we shall delete it forthwith.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third parties. Users are encouraged to review their policies independently.
13. Grievance Redressal Mechanism
In accordance with Rule 5(9) of the IT Rules, 2011 and Section 13 of the DPDP Act, 2023, we have designated a Grievance Officer. All complaints, concerns, or disputes may be addressed to the Grievance Officer whose details are provided in Section 7 above.
We shall acknowledge your grievance within 24 hours and endeavor to resolve it within 30 days of receipt.
14. Amendments to this Policy
We reserve the right to modify, update, or revise this Policy at our sole discretion, to reflect changes in law, technology, or business practices. The updated Policy shall be effective from the date of publication on our website.
15. Governing Law and Jurisdiction
This Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of the competent courts at New Delhi, India.
16. Legal Compliance
This Policy shall be read in consonance with the following statutes, rules, and regulations, as amended from time to time:
- The Information Technology Act, 2000.
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
- The Digital Personal Data Protection Act, 2023.
- Any directions, guidelines, or notifications issued by the Government of India, CERT-In, or other competent authority.
17. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date. Continued use of the Website after changes indicates acceptance.
18. Contact Us
For any questions about this Privacy Policy, contact us at:
IPLIX Media LLP
Email: legal@iplix.in
Website: https://iplix.in